ESG related data

Ethics & Compliance

Unless otherwise noted, the environmental, social and governance data covers Coca-Cola Bottlers Japan Holdings Group as of December 31, 2019.


Raw materials such as sweeteners, coffee beans, tea leaves, milk, etc. 410thousand t
Packaging of PET bottles, cans, cardboard, etc. 311thousand t
Electricity 316,543thousand kWh
City gas 47,716thousand ㎥
Liquified natural gas (LNG) 10,350t
Liquified petroluem gas (LPG) 103t
Fuel oil 1,396Kℓ
Kerosene 142Kℓ
Total energy use 5,701,787GJ
Greenhouse gas (CO₂) emissions 265thousand t-CO₂
Water used for manufacturing 13,381thousand ㎥
Water used per 1ℓ of product(CCBJI) 3.26ℓ/ℓ
Energy used per 1ℓ of product(CCBJI) 0.87MJ/ℓ
Water resource conservation agreements (CCBJI: 17 plants) 15plants
Replenishment area(CCBJI) 7,613ha
Replenishment rate(CCBJI) 322%
Partners in water resource conservation agreements(As of Apr, 2020) Zao Town, Shiroishi Zao Forestry Association, Enda Industrial Forestry Association, Nippon Paper Industries Co., Ltd., Marunuma Kogen Resort, Ishioka City, Tsukubane Forestry Association, Kanagawa Prefecture, Atsugi City, Atsugi Forestry Association, Central Kanagawa Prefectural Government Center, Nanasawa Shared Consultation Committee, Sagami River Left Bank Land Improvement District (Kanagawa), Nakanohocho Area Council, Sakaori Tanada Preservation Association, Gifu Prefecture, Ena City, Kyoto Model Forest Association (NGO), Ujitahara Town, Kyoto Prefecture, Tachikawa Industrial Forestry Association, Ujitahara Forestry Association, Hyogo Prefecture, Hyogo Prefectural Greening Promotion Association (NGO), Tamba-Sasayama City, Tamba-Sasayama City Property Ward, NPO Hyogo Tamba Forestry Association, Hyogo Forestry Federation, Tottori Prefecture, Hōki Town, Tottori Hino Forestry Association, the district of Kanayadani, Hiroshima Prefecture, Mihara City, Bisan District Forestry Association, Kyushu Forest Management Bureau, Saga Eastern Forestry Association, Saga Prefecture, Tosu City, Kiyama Town, Aso City, NPO Aso Green Stock, Water Cycle Farming Promotion Council, Nishimoro District Forestry Association, Fumoto Public Forest, Miyazaki Prefecture, Ishizuchi Forestry Association
Total amount of manufacturing waste 108,440t
Recycled amount of manufacturing waste 108,095t
Recyling rate of waste from plants 99.68%
Recycling rate of coffee grounds consititute the bulk of our generated waste materials(CCBJI) 100%
Recycling rate of tea leaves constitute the bulk of our generated waste materials(CCBJI) 100%
Logistics and transportation
Gasoline 8,445Kℓ
Diesel 57,641Kℓ
Natural gas 0.056thousand ㎥
Liquified petroleum gas (LPG) 824t
Total energy use 2,545,190GJ
Greenhouse gas (CO₂) emissions 174thousand t-CO₂
Number of hybrid vehicles (gasoline or diesel) 1,650vehicles
Number of natural gas vehicles 0
Number of electric vehicles 44vehicles
Number of clean diesel vehicles 32vehicles
Electricity (vending machines, etc) 788,508thousand kWh
Total energy use 7,751,033GJ
Greenhouse gas (CO₂) emissions 332thousand t-CO₂
Number of CFC-free vending machines 540,714machines
CFC-free vending machine ratio 77%
Electricity 56,425thousand kWh
City gas 102thousand ㎥
Liquified petroleum gas (LPG) 111t
Gasoline 0
Diesel 0.02Kℓ
Kerosene 17Kℓ
Fuel oil 0.01Kℓ
Total energy use 565,064GJ
Greenhouse gas (CO₂) emissions 24thousand t-CO₂
Retrieval and recycling Steel cans 8,368t
Aluminum cans 18,617t
Glass bottles 12,997t
PET bottles 37,544t
Paper, cardboard, etc. 28,262t
Vending machine recycling 39,396machines
Quality assurance
Disclosure GMO policy/Labeling of products with GMO ingredients We do not use genetically modified ingredients or derived from genetically modified organisms that need to be included on the lablels.
GMO Revenues ditto
Biodiversity protection policy None

Social (Results for 2018)

Number of employees※1 Male 16,805
Female 3,569
Average age 42.05
Average length of service (Male) 18.8
Average length of service (Female) 14.6
Average length of service (Total) 18.3
Number of employees in management positions 2,095
Number of female employees in management positions 78
Number of female employees in general office positions 1,697
Number of employees making use of childcare leave system Male 3
Female 137
Employees with disabilities (as % of total workforce)※2 CCBJI 2.23%
FVJ 2.20%
CCBJBS 2.45%
CCBJV 2.17%
CCCMC 2.59%
Number of employees promoted from non-permanent employeement(throughout 2018) 187
Number of retirees rehired 80
Retention rate of entry level hires after 3 years※3 81%
Number of employees who took family care leave 1
Female employees (as % of total workforce) 17.5%
Females in management positions (as % of total management workforce) 3.7%
Females in junior manamgement positions (as % of total junior management positions) 9.1%
Females in top management positions (as % of total top management positions) 7.99%
Female Ratio on the board of directors (as % of total directors) (Mar.2019) 33.3%
Females in management positions in revenue-generating functions (as % of all such managers) 1.6%
Employees using flextime 1,728
Employees working remotely 321
Employee Insights Survey result: Employee enegagement % of actively enegaged employees 54%
Employee Insights Survey result: Data coverage % of total employees 88%
Special training and/or measures to foster employees' health and well-being
  • ・Annual stress check test at every office
  • ・Stress management training and newsletter
  • ・Ergonomically designed working environment
  • ・Various fitness programs
  • ・Biweekly distribution of health and nutrition related newsletter
  • ・Flextime work system
  • ・System for working at home
  • ・Support for day care center
  • ・Childcare leave system (maternal/paternal)
Employees covered by an independent trade union or collective bargaining agreements (as % of total workforce) 99%
Total employee turnover rate (CCBJI, permanent employees) 3.1%
Voluntary employee turnover rate (CCBJI, permanent employees) 3.1%
Instances of full-time employee turnover(CCBJI) 326
Female full-time employees (as % of total workforce)(CCBJH Group) 12%
New entry-level hires (CCBJH Group, college graduates) Male 37
Female 38
Ratio of New graduates hired (CCBJH Group, college graduates) Male 49.3%
Female 50.7%
Retention rate of entry-level hires after 3 years 81%
Annual number of overtime hours (CCBJI)※4 235.5
Lost-Time Injury Frequency Rate (LTIFR) - employees※5 1.16
No. of lost-time injury incidents - contractors ※6 28
Occupational Illness Frequency Rate (OIFR) - employees※7 1.01
Absence rate due to illness (CCBJI Group) 1.3%
Employees absent due to illness (CCBJI Group) 225
Absence rate due to mental stress(CCBJI Group, included in absence rate due to illness) 3%
Employees absent due to mental stress (CCBJI Group)※8 55
Rate of paid annual leave taken (CCBJI, including management)※9 49.8%
Confirmation of cpmpliance with Basic Policy for Suppliers (policy explanation, audit situation, response to noncompliance) None
HR system basic policy "HR System Basic Policy"
HR system "CCBJI Group HR System " (introduced job grades, performance evaluations, compensation, and benefits)
Human resources development "Human resources development policy" (mandatory, voluntary, selective and overseas trainings)
Human resources development-Personal development Correspondence courses, e-learning materials, career-design courses
Human resources development-Performance evaluation system The CCBJI Group's performance evaluation ("Performance evaluation" and "Behavior evaluation")
Human right initiatives Holding of human rights meetings
Occupational safety and health initiatives (Lost Time Incident Rate (LTIR)) 0.23%
Diversity (inclusion) initiatives "Policy on Diversity and Inclusion"
External evaluation for efforts to encourage women's success "2019 Semi-Nadeshiko Brand"(CCBJH・CCBJI)/"Eruboshi (2 star) "(CCBJI)/"Kurumin"(CCBJH)
Work-style reform
  • ・Become a special cooperative organization supporting"Telework Days"
  • ・Cooperate with "Jisa Biz initiative (Tokyo Metropolitan government)"
  • ・Promote "Smart Work"
Non-sugar products (as % of total products) 57.4%
FOSHU and Foods with Function Claims products sold in Japan 1million cases
Number of Hydration seminars 44
Number of Hydration seminar participants 7,000
Number of Drink Education seminars 24
Number of Drink Education seminar participants 1,600
Number of languages available by "Visitor-friendly vending machines" 15
Number of "JOC Olympic support vending machines" 2,068
Number of areas conducted Environmental education programs※10 13
Number of company sport teams 2   Rugby team and Field Hockey team
Number of sports clinic and class participants 4,415
Number of plants available a tour 5
Number of plant tour visitors 167,000
Number of disaster agreements with local governments 586
Memberships in industry or other associations Japan Coca-Cola Association
Japan Soft Drink Association
The Council for PET Bottle Recycling
Glass Bottle 3R Promotion Association
The Beverage Industry Environment Beautification Association
The Japan Containers and Packaging Recycling Association
The Central Japan Food Industry Council
Inqurity from consumers
Inquries (As % of total inquries) 83%
Complaints (As % of total inquries) 17%
Consumer willingness to repurchase Coca-Cola products 89%
Customer inquiry reponse rate 94%
"ISO 10002," which covers the handling of customer compaints We comply with "ISO 10002," which covers the handling of customer compaints, throughout our customer response processes and management system

※1 Ths number includes employees at all levels, except temporary employees and interns, etc.

※2 The percentages for employees with disabilities are for fiscal 2018 from each pre-merger company and based on each "Employment Status Report for Persons with Disabilities "(June 1, 2018) submitted to the Director of the Public Employment Security Office in the jurisdiction of each former company. The names of the former companies are as follows:
CCBJI: Coca-Cola Bottlers Japan, Inc., FVJ; FV Japan Co.; CCBJBS: Coca-Cola Bottlers Japan Business Services Inc.;
CCBJV: Coca-Cola Bottlers Japan Benefits Inc.; CCCMC: Coca-Cola Customer Marketing Co., Ltd.

※3 This percentage is obtained from the ratio of employees still employed at the end of 2018 out of all those newly hired in 2016

※4 Hours that exceeded the determined full-time amount (full-time employees, excluding management, and contract employees with full-time hours)

※5 No. of lost-time incidents ÷ total no. of working hours x 1,000,000 targeting permanent/non-permanent employees of CCBJH group (excl. Q'SAI Group) and vendors outside the system.

※6 Targeting CCBJH Group contractors excluding Q'SAI Group (vendors outside the system, contractors, visitors)

※7 No. of occupational illnesses ÷ total no. of working hours x 1,000,000 targeting permanent/non-permanent employees of CCBJH group (excl. Q'SAI Group).

※8 This is included in number of employees absent due to illness

※9 Average of 9.5 days

※10 Coca-Cola "Learn from the Forest" project


Independence of Board of Directors
Number of Internal Directors Male 2
Female 0
Total 2
Number of Outside Directors (Of which, Independent Directors) Male 5 (3)
Female 2 (2)
Total 7 (5)
Ratio of Independent Directors 56%
Number of Board of Directors meetings held 8 times
Term of Office (Year) 1 year
Audit & Supervisory Committee
Number of Internal Director serving as Audit & Supervisory Committee members Male 0
Female 0
Total 0
Number of Outside Directors serving as Audit & Supervisory Committee members (Of which, Independent Directors) Male 3 (1)
Female 1 (1)
Total 4 (2)
Ratio of Outside Directors in Audit & Supervisory Committee 100%
Number of Audit & Supervisory Committee meetings held 8 times
Term of Office (Year) 2 years
Directors' Compensation
Total amount of compenssation, etc.
(Million yen)
(Of which, paid to outside
Directors (Audit &
Supervisory Committiee
(Of which, paid to outside
(Of which, paid to outside
Main IR activities
Earinings Presentation 4 times
IR meetings with analysts and institutional investors More than 200 companies
Participation in domestic and overseas conferences Domestic 6 times
Overseas 2 times
Presentation for individual investors 2 times
Other IR briefings 2 times
Corporate Governance
Specific shareholding requirement rules for CEO and other executive officers None
Ethics and Compliance
Violations of the Code of Business Conduct and Ethics None
Payment of Important environment or ecological fines or penalties over the past four years None
Political contributions/Donations or spending for lobbyists/lobbyist organizations None
Animal testing None in our core business