QR de Kessai Terms of Use
These Terms of Use define the conditions for using “QR de Kessai,” a cashless payment service provided by Coca-Cola Bottlers Japan Inc.
Article 1 (Definition)
The terms used in these Terms of Use shall be defined as follows:
Company: Coca-Cola Bottlers Japan Inc.
Service: The cashless payment service “QR de Kessai” provided by the Company
User: An individual who uses the Service
Eligible Vending Machine: A vending machine compatible with the Service
Article 2 (Use of the Service)
1. The User shall use the Service in accordance with the conditions set forth in these Terms of Use upon agreeing to these Terms of Use.
2. By using the Service, the User shall be deemed to have agreed to these Terms of Use.
3. Upon the User’s agreement to these Terms of Use, a service agreement concerning the use of the Service (hereinafter referred to as the “Agreement”) shall be established between the User and the Company, with these Terms of Use serving as its contractual conditions.
4. A User who is a minor, an adult ward, a person under curatorship, or a person under assistance shall obtain prior consent from their legal representative before using the Service.
Article 3 (Content of the Service)
1. When purchasing a product on an Eligible Vending Machine, the User can make payment for the product via a payment service application pre-installed on their smartphone or other device by scanning the QR code for “QR de Kessai” displayed on the Eligible Vending Machine, selecting a product and a payment method (limited to those supported by the Company). The Company may change the available payment methods supported by the Eligible Vending Machines at its discretion.
2. The User shall use a payment method registered under the User’s own name.
3. The User shall receive the Service free of charge. However, the User shall bear all communication charges incurred by their smartphone or other device in connection with the use of the Service.
4. The Company may provide additional services to the Users other than the Service prescribed in this Article.
5. The Company may, without prior notice to the User and regardless of the reason, change part or all of the contents or specifications of the Service. However, in the event that the Service is to be discontinued, the Company shall notify the User through the Service interface or by any other method the Company deems appropriate.
6. Payment information shall be transmitted directly to and securely stored in an encrypted format by the payment processing company (hereinafter referred to as the “Payment Processing Company”) with which the Company has entered into a contract for payment method information management and settlement agency services.
7. When a product is purchased through the Service, the Company shall deem the purchase to have been made by the User personally. Even if a third party unlawfully obtains and uses the User’s smartphone or other device against the User’s will, the Company shall not provide any refund or other compensation. For matters concerning the relationship between the User and the Payment Processing Company in connection with the transaction, please contact the Payment Processing Company directly.
8. The User acknowledges that once payment has been completed through the Service, the purchase of the product cannot be canceled. For matters concerning the relationship between the User and the Payment Processing Company in connection with the transaction, please contact the Payment Processing Company directly.
Article 4 (Termination of Use)
1. The User may terminate the use of the Service at any time.
2. The Company may, without any prior notice or other procedure, terminate the User’s use of the Service if the User falls under any of the following circumstances or if the Company determines, based on reasonable grounds, that there is a likelihood of such circumstances:
(1) The User violates these Terms of Use.
(2) The User engages in any of the prohibited acts specified in Article 7.
(3) The User violates the provisions concerning the exclusion of antisocial forces specified in Article 10.
(4) The Company otherwise determines that the User is inappropriate as a user of the Service.
3. In the case of the preceding paragraph, if the Company suffers any damage, the User shall compensate the Company for the damage suffered by the Company.
4. The Company shall not be obliged to disclose to the User the reason for the termination of use based on Paragraph 2.
Article 5 (Intellectual Property Rights, etc.)
1. All rights related to the Service (including, but not limited to, the materials constituting the Service—such as text, photographs, videos, audio, and other similar elements, hereinafter referred to as the “Content Materials”)—including ownership, intellectual property rights, portrait rights, and publicity rights, belong to the Company or third parties holding such rights, and do not belong to the User.
2. The User shall not reproduce, distribute, repost, transmit, publicly transmit, modify, adapt, or otherwise make secondary use of the Content Materials or any other rights related to the Service.
3. If any issue arises as a result of a violation of this Article, the User shall, at their own expense and responsibility, resolve such issue and take appropriate measures to ensure that the Company suffers no disadvantage or damage whatsoever.
Article 6 (Use of Information)
1. The Company may use payment information, after anonymization, for the following purposes:
(1) Operation, provision, and improvement of the Service
(2) Understanding and analysis of usage status of the Service
(3) Analysis of product sales status and expansion of sales at Eligible Vending Machines
(4) Selection of Eligible Vending Machines
(5) Selection of available payment methods at Eligible Vending Machines
(6) Other purposes incidental or related to any of the above
2. To achieve the purposes set forth in the preceding paragraph, the Company uses “Google Analytics,” an access analysis tool provided by Google LLC. Google Analytics collects information about Users through the use of cookies; however, the information obtained is anonymized and does not identify any individual. Data collected through the use of Google Analytics is managed in accordance with Google LLC’s Privacy Policy. For more information, please refer to Google LLC's Google Analytics Terms of Service and the explanations provided in Privacy Policy.
Article 7 (Prohibited Acts)
The User shall not engage in any of the following acts, or any act that may lead to such acts, when using the Service:
(1) Acts that infringe upon the property rights or personal rights of the Company or any third party, including ownership, copyrights, other intellectual property rights, portrait rights, and publicity rights
(2) Acts that cause disadvantage or damage to other users, the Company, or any third party
(3) Acts that are contrary to public order and morals
(4) Acts that violate laws or regulations
(5) Profit-making activities related to the Service without the approval of the Company
(6) Acts that interfere with the operation of the Service
(7) Acts that impair or undermine the credibility of the Service
(8) Acts that fraudulently use the Service
(9) Acts of impersonating a third party in using the Service, including by using another User’s device or by any other means
(10) Acts involving unauthorized access to the Company’s systems, tampering with program code, intentional misuse of communication device specifications or applications, distribution of computer viruses, or any other acts that hinder or may hinder the proper operation of the Service
(11) Acts of using tools or functions that automate macros and operations
(12) Any other acts that the Company deems inappropriate
Article 8 (Suspension or Discontinuation of the Service)
1. The Company may suspend all or part of the Service without providing any compensation to the User if such suspension is caused by any of the following events, and the Company shall bear no responsibility whatsoever even if the User incurs damages as a result of such events:
(1) When performing periodic or urgent maintenance or inspection of the computer system for the provision of the Service
(2) In the event that the operation of the Service becomes impossible due to an emergency such as fire, power outage, natural disaster, etc.
(3) In the event that the operation of the Service becomes impossible due to war, civil war, riot, disturbance, labor dispute, etc.
(4) When the Service cannot be provided due to a defect in the computer system for the provision of the Service, unauthorized access from a third party, computer virus infection, etc.
(5) When the Service cannot be provided due to measures based on laws and regulations
(6) Other cases in which the Company deems it unavoidable
2. When suspending the provision of the Service pursuant to the preceding paragraph, the Company shall notify the User of such suspension through the Service interface or by any other method the Company deems appropriate.
3. The Company may discontinue all or part of the Service without providing any compensation to the User by notifying the User through the Service interface or by any other method the Company deems appropriate, and the Company shall bear no responsibility whatsoever even if the User incurs damages as a result thereof.
Article 9 (No Warranties, Disclaimer, and Damages)
1. The Company makes no warranty of any kind regarding the completeness, accuracy, effectiveness, or any other aspect of the contents of the Service. The Company also does not guarantee that the Service will be free from interruptions, suspensions, or any other failures.
2. Even if the User’s device or payment method is fraudulently used by a third party against the User’s intention when using the Service, the Company shall bear no responsibility whatsoever for any damages incurred by the User, regardless of whether or not the User is at fault.
3. The Company shall bear no responsibility whatsoever even if any dispute arises between the User and another user in connection with the use of the Service (whether inside or outside the Service), and any such dispute shall be resolved between the users concerned at their own expense and responsibility.
4. The Company shall bear no responsibility whatsoever for any damages arising from the User’s usage environment, including the User’s smartphone, network connection, software, or other related factors.
5. The Company shall bear no responsibility whatsoever for any damages incurred by the User as a result of infection by a computer virus or any similar harmful program in connection with the use of the Service, even if caused by unexpected unauthorized access or similar acts.
6. If the Company causes damage to the User arising out of or in connection with the use of the Service due to reasons attributable to the Company, the Company shall be liable only for compensation for direct and ordinary damages actually incurred by the User, regardless of the cause of the claim, including breach of contract or tort. The Company shall not be liable, whether foreseeable or not, for lost profits, loss of opportunities, indirect damages, or any other damages. However, this limitation shall not apply if such damages are caused by the willful misconduct or gross negligence of the Company.
Article 10 (Exclusion of Anti-Social Forces)
1. The User represents and warrants that the User does not fall under, and will not fall under in the future, any of the following categories: organized crime groups, members of organized crime groups, quasi-members of organized crime groups, companies affiliated with organized crime groups, corporate racketeers, groups engaging in criminal or improper activities under the guise of social movements, special intelligence crime groups, or any other similar entities (collectively, “Antisocial Forces”). The User further represents and warrants that the User has no direct or indirect relationship whatsoever with any Antisocial Forces.
2. The User covenants that the User will not, whether by themselves or through any third party, engage in any of the following acts:
(1) Violent acts of demand
(2) Unreasonable demands beyond legal responsibility
(3) Threatening behavior or the use of violence in connection with transactions
(4) Acts of spreading rumors, using fraudulent means, or using force to damage the credibility of the Company or to interfere with the Company’s business
(5) Other acts equivalent to the preceding items
Article 11 (Amendments to the Terms)
1. The Company may amend these Terms of Use from time to time pursuant to Article 548-4 of the Civil Code of Japan if any of the circumstances set forth in the following items apply. After any such amendment, the Agreement shall be governed by the Terms of Use as amended.
(1) When the amendment to these Terms of Use is in the general interest of the Users
(2) When the amendment to these Terms of Use does not contradict the purpose of the Agreement, and is reasonable in light of the necessity of the amendment, the appropriateness of the amended content, and all other circumstances related to the amendment
2. When amending these Terms of Use, the Company shall specify the effective date of the amended Terms of Use and notify the Users of the amended content and the effective date through the Service interface or by any other method the Company deems appropriate.
3. If the User does not terminate the use of the Service within the period specified by the Company (or within one week from the date of such notification if no period is specified) from the date on which the amendment to these Terms of Use is notified pursuant to the preceding paragraph, the User shall be deemed to have agreed to the amendment.
Article 12 (Consultation and Agreed Jurisdiction)
1. In the event that any doubt or issue arises between the User, the Company, or any third party in connection with the Service, the parties shall consult with each other in good faith and seek to resolve the matter.
2. If any such doubt or issue is not resolved through the consultation described in the preceding paragraph, any and all litigation between the User and the Company shall be submitted to the Tokyo District Court as the exclusive court of first instance.
Article 13 (Governing Law and Language)
1. These Terms of Use shall be governed by and construed in accordance with the laws of Japan.
2. These Terms of Use have been prepared in Japanese and shall be interpreted based on the Japanese version. Any translation that may be prepared is provided solely for reference purposes, and in the event of any discrepancy between the Japanese version of these Terms of Use and any translation, the Japanese version shall prevail.
Prepared on: November 8, 2022
Effective on: January 1, 2023
Amended on: August 2, 2024
Amended on: [Month] [Date], 2025