These Terms of Use (“Terms”) set forth the conditions for use of the cashless payment service “QR de Kessai” provided by Coca-Cola Bottlers Japan Inc. Users shall use “QR de Kessai” only upon agreeing to these Terms.
Article 1 (Definitions)
The definitions of the terms used in these Terms are as follows:
Company: Coca-Cola Bottlers Japan Inc.
Service: The cashless payment service “QR de Kessai” provided by the Company
User: A user who agrees to these Terms and uses the Service
Eligible Vending Machine: A vending machine compatible with the Service
Article 2 (Purpose)
1. These Terms and Conditions set forth the conditions of use for the Service. Users shall use the Service in accordance with these Terms.
2. The Service may be used by any person who intends to purchase products from an Eligible Vending Machine, provided that such person agrees to these Terms.
3. By agreeing to these Terms, a service agreement for use of the Service (the “Agreement”) shall be formed between the User and the Company with these Terms as the contractual conditions.
Article 3 (Description of the Service)
1. When purchasing products from an Eligible Vending Machine, the User may scan the QR code for “QR de Kessai” installed on the Eligible Vending Machine using the User’s smartphone or other device, select a product and a payment method (limited to those supported by the Company), and pay the product price using a payment service application that has been installed in advance on the User’s smartphone or other device. Please note that the supported payment methods are subject to change.
2. The User shall use a payment method registered under the User’s own name.
3. Users may receive the Service free of charge. However, the User shall bear all communication charges incurred by their smartphone or other device in connection with the use of the Service.
4. The Company may add and provide additional services to Users other than the services set forth in this Article.
5. The Company may, for any reason and without notice to the User, change part or all of the content of the Service or change specifications related to the Service. However, if the Company discontinues the Service, the Company shall notify Users by means that the Company deems appropriate, such as through the Service screen.
6. Payment method information shall be transmitted directly to and securely stored in an encrypted format by the payment service provider (the “Payment Service Provider”) with which the Company has contracted and to which the Company has outsourced payment method information management and payment processing services. Within the Company’s systems, such information shall be used only for the purpose of payment processing in an anonymized manner.
7. If a product is purchased using the Service, the Company shall deem such purchase to have been made by the User. Even if, contrary to the User’s intention, a third party unlawfully obtains and uses the User’s smartphone or other device, the Company will not provide refunds or otherwise compensate the User. With respect to the relationship between the User and the Payment Service Provider in connection with the transaction, please confirm directly with the Payment Service Provider.
Article 4 (Termination of Use)
1. The User may terminate use of the Service at any time in accordance with these Terms and the method prescribed by the Company.
2. The Company may terminate the User’s use of the Service without any notice or other procedures if the User falls under any of the following, or if the Company reasonably determines that there is a risk that the User may fall under any of the following:
(1) The User violates these Terms.
(2) The User engages in any of the prohibited acts set forth in Article 7.
(3) The User violates the provisions concerning the exclusion of antisocial forces set forth in Article 10.
(4) The Company otherwise determines that the User is inappropriate as a user of the Service.
3. In the event of the preceding paragraph, if the Company suffers any damage, the User shall compensate the Company for such damage.
4. The Company shall not be obligated to disclose to the User the reasons for termination under paragraph 2.
Article 5 (Intellectual Property Rights, etc.)
1. All rights (including but not limited to ownership rights, intellectual property rights, portrait rights, publicity rights, etc.) relating to the Service (including but not limited to materials constituting the Service (referring to text, photographs, videos, audio, etc., hereinafter referred to as "Content Materials")) belong to the Company or third parties holding such rights, and do not belong to Users.
2. The User shall not reproduce, distribute, repost, transmit, publicly transmit, modify, adapt, or otherwise make secondary use of the Content Materials or any other rights relating to the Service.
3. If any issue arises due to a violation of this Article, the User shall resolve such issue at the User’s own cost and responsibility, and shall take appropriate measures to ensure that the Company does not incur any disadvantage, damage, or loss.
Article 6 (use of Google Analytics)
For the purpose of considering directions for future improvements to the Service, and for use in service personalization and statistical analysis of usage, the Service uses “Google Analytics,” an access analysis tool provided by Google. Google Analytics uses cookies to collect information about Users; however, the information obtained is anonymous and does not identify individuals. Data collected through the use of Google Analytics is managed in accordance with Google LLC’s privacy policy. For details, please refer to the Analytics Terms of Service and the explanation regarding the privacy policy.
Article 7 (Prohibited Acts)
The User shall not engage in any of the following acts, or any act that may lead to such acts, when using the Service:
(1) Acts that infringe any intellectual property rights, portrait rights, publicity rights, or other proprietary or personal rights of the Company or any third party
(2) Acts that cause disadvantage or damage to other users, the Company, or third parties
(3) Acts that violate public order and morals
(4) Acts that violate laws or regulations
(5) Commercial activities related to the Service without the Company’s approval
(6) Acts that interfere with the operation of the Service
(7) Acts that damage or undermine the credibility of the Service
(8) Acts that improperly use the Service
(9) Acts of using the Service by impersonating a third party by using another user’s device or by any other method
(10) Acts involving unauthorized access to the Company’s systems; alteration of program code associated therewith; intentional fraudulent acts using device specifications or applications; distribution of computer viruses; or other acts that interfere with or may interfere with the normal operation of the Service
(11) Acts of using macros or tools that automate operations
(12) Any other acts deemed inappropriate by the Company
Article 8 (Suspension or Discontinuation of the Service)
1. The Company may suspend all or part of the Service without providing any compensation to Users in cases attributable to any of the following, and the Company shall not bear any responsibility even if Users incur damage as a result:
(1) When performing regular or emergency maintenance and inspection of computer systems necessary to provide the Service
(2) When operation of the Service becomes impossible due to fire, power outage, natural disasters, or other emergencies
(3) When operation of the Service becomes impossible due to war, civil unrest, riots, disturbances, labor disputes, or the like
(4) When the Service cannot be provided due to system failures, unauthorized access by third parties, infection with computer viruses, or the like
(5) When the Service cannot be provided due to measures taken under laws or regulations
(6) Any other case in which the Company determines it is unavoidable
2. If the Company suspends the Service pursuant to the preceding paragraph, the Company shall notify Users by means that the Company deems appropriate, such as through the Service screen.
3. The Company may discontinue all or part of the Service without providing any compensation to Users by notifying Users by means that the Company deems appropriate, such as through the Service screen, and shall not bear any responsibility even if Users incur damage as a result.
Article 9 (No Warranty; Disclaimer; Damages)
1. The Company makes no warranties whatsoever regarding the completeness, accuracy, or effectiveness of the Service. The Company also does not warrant that the Service will be free from interruption, suspension, or other failures.
2. Even if the User’s device or payment method is unlawfully used by a third party against the User’s intention in connection with use of the Service, the Company shall not bear any responsibility for damages incurred by the User, regardless of whether the User is at fault.
3. Even if the User becomes involved in trouble with other users in connection with use of the Service (whether inside or outside the Service), the Company shall not bear any responsibility, and such trouble shall be resolved by the relevant User at the User’s own cost and burden.
4. The Company shall not bear any responsibility for damages arising from the User’s usage
5. The Company shall not bear any responsibility for damages incurred by the User, even as a result of infection by computer viruses or the like through unexpected unauthorized access or other acts relating to use of the Service.
6. If the Agreement between the Company and the User constitutes a consumer contract as defined under the Consumer Contract Act, and the Company causes damage to the User due to reasons attributable to the Company arising from or related to use of the Service, the Company shall be liable to compensate only for direct and ordinary damages actually incurred by the User, regardless of the cause of claim (including non-performance, tort, or otherwise), and shall not be liable to compensate for lost profits, lost opportunities, indirect damages, or any other damages, regardless of foreseeability. However, this shall not apply if such damage is caused by the Company’s willful misconduct or gross negligence.
Article 10 (Exclusion of Anti-Social Forces)
1. The User represents and warrants that the User does not fall under any of the following (collectively, “Anti-Social Forces”) and has no direct or indirect relationship whatsoever with Anti-Social Forces, and further covenants that the User will not fall under any of the following in the future: organized crime groups, members of organized crime groups, associate members of organized crime groups, companies related to organized crime groups, corporate racketeers (sokaiya), groups engaging in criminal or improper activities under the guise of social movements, crime groups specialized in intellectual crimes, or any other persons equivalent thereto.
2. The User covenants not to engage in any of the following acts, either directly or through a third party:
(1) Violent demands
(2) Unreasonable demands beyond legal responsibility
(3) Threatening behavior or use of violence in connection with transactions
(4) Spreading rumors, using fraudulent means, or using force to damage the Company’s credibility or obstruct the Company’s business
(5) Any acts equivalent to the preceding items
Article 11 (Amendments to the Terms)
1. The Company may amend these Terms from time to time pursuant to Article 548-4 of the Civil Code of Japan if any of the following applies. After such amendment, the amended Terms shall apply to the Agreement.
(1) The amendment conforms to the general interests of Users.
(2) The amendment does not contradict the purpose of the Agreement, and is reasonable in light of the necessity of the amendment, the appropriateness of the content after amendment, and other circumstances relating to the amendment.
2. If the Company amends these Terms, the Company shall determine the effective date of the amended Terms and make the content and effective date known to Users by means that the Company deems appropriate, such as through the Service screen.
3. If the User does not terminate use of the Service within the period specified by the Company (or within one week from the date of notice if no period is specified) from the date the Company gives notice of the amendment pursuant to the preceding paragraph, the User shall be deemed to have agreed to the amendment of these Terms.
Article 12 (Consultation; Agreed Jurisdiction)
1. If any doubt or issue arises among the User, the Company, or a third party in connection with the Service, the parties shall consult with each other in good faith on each occasion and seek resolution.
2. If the doubt or issue is not resolved through consultation under the preceding paragraph, any and all lawsuits between the User and the Company shall be subject to the exclusive agreed jurisdiction of the Tokyo District Court as the court of first instance.
Article 13 (Governing Law; Language)
1. These Terms shall be interpreted in accordance with the laws of Japan.
2. These Terms have been prepared in Japanese and shall be interpreted based on the Japanese text. If any translation is prepared, it is provided for reference purposes only. In the event of any discrepancy between these Terms and the translation, the Japanese version shall prevail.
Established: November 8, 2022
Effective Date: January 1, 2023
Revised: August 2, 2024